WHAT DO I DO IF I DON'T RECOGNIZE A CHARGE?
Call us at +1 877-584-1688 and/or email us at billing@epayweb.com. Please make sure that you add our email address to your spam filter so that our reply is received in your inbox. We will work with you to clear up any questions as soon as possible. Please note that you are never liable for unauthorized use.


WHAT DO I DO IF I NEVER RECEIVED MY PURCHASE?
Contact us at +1 877-584-1688 and/or email us at billing@epayweb.com. Please make sure that you add our email address to your spam filter so that our reply is received in your inbox. Please note that you are never liable for unauthorized use.


HOW DO I OPEN AN ACCOUNT?
In order to open an account, you will need to provide some personal information, such as your name and address, a valid email address and a password. The signup process is quick and easy. Please click here to open a new account


HOW DOES IT WORK?
SIGN UP and START YOUR ONLINE SHOPPING EXPERIENCE!


ONCE I HAVE CREATED MY ACCOUNT, CAN I START USING IT RIGHT AWAY?
Yes.


WHY WAS MY REGISTRATION REJECTED?
Your registration will be rejected if the information provided is incorrect.


CAN I HAVE MORE THAN ONE ACCOUNT?
No, each user is only permitted one account. The account can be funded from different credit cards and used on different sites. There is no need for more than one account and this is specifically prohibited.


HOW LONG DOES IT TAKE FOR A TRANSFER TO SHOW UP IN MY ACCOUNT?
Most transfers show up in your account immediately. Funding your ePayWeb from your credit card will show up immediately in your wallet upon your credit card company approving the transaction. Transfers to merchants for goods and services are usually shown in your ePayWeb immediately depending on when the merchant accepts your transfer. Transfers to other users are delayed until the user accepts your transfer.


FORBIDDEN ACTIVITY
The sale of: unlicensed content, spyware, phone minutes, existing debts, digital cash, spending accounts, money transfer, gift certificates, coupons, rebates, vouchers, securities, stocks, bonds, deeds, sweepstakes, gaming, gambling, sport betting, wagers, wagering pools, lottery tickets, warez, pirated software, pirating tools, hacking tools, http/tcp proxies, irc/ircd, bnc, eggdrop, remote bots, shell accounts, dial-ups, dial-ins, spamming tools, fake ID tools, credit reports, anonymous proxies, proxy lists, password lists, email address lists, postal address lists, or any materials endorsing or encouraging violence, hatred, revenge, racism, victimization, or criminal activity.


 



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